Now in Private Beta

Support that sells while you sleep.

Resolv is the AI support agent built for Shopify stores and SaaS companies. It resolves tickets instantly, learns your business, and only charges when it works.

Join the Waitlist — Free Early Access See How It Works
★★★★★ Trusted by 50+ early users | No credit card required

Resolv Support

Powered by AI — Typically replies instantly

JD
Hi, I ordered 3 days ago and haven't received a tracking number. Order #4821.
R
Hi! I found your order #4821 — it's been packed and will ship today via FedEx. I'll send your tracking number to your email within 2 hours. Is there anything else I can help with?
JD
Perfect, thanks!
R
You're welcome, John! Your package should arrive by Friday. Have a great day!
✓ Resolved — $0.79
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Works with your existing stack

Shopify
WooCommerce
Slack
Gmail
Zendesk
The Problem

Support is eating your margins.

You're losing money, customers, and sleep — all because support doesn't scale.

💸

Support Costs Spiral

Hiring, training, and retaining support staff costs $3,000–9,000 per agent per month.

$54K/yr

Average cost per support agent

😤

Customers Leave

53% of customers abandon a purchase after a poor support experience. Slow responses = lost revenue.

53%

Abandon after bad support

⏰

You're the Bottleneck

As founder, you're answering tickets at 11pm instead of building product. This doesn't scale.

3hrs/day

Average founder time on support

How It Works

From ticket to resolved in 10 seconds.

No technical setup. No training your team. Just connect and go.

1

Connect Your Store

One-click Shopify or WooCommerce integration. Import your products, policies, and past tickets.

2

Upload Knowledge

Add your FAQ, return policy, shipping info — or just paste your website URL. Resolv learns instantly.

3

AI Takes Over

Resolv answers tickets 24/7. It checks orders, resolves issues, and escalates only when needed.

4

You Save Money

Only pay $0.59–0.79 per resolved ticket. No seat fees. No hidden costs. No minimums.

Pricing

Only pay when it works.

No seat fees. No setup costs. No long-term contracts. If Resolv doesn't resolve it, you don't pay.

Starter

For solopreneurs & small shops

$0.79/resolution

Up to 500 resolutions/mo

  • Shopify & WooCommerce
  • Email support
  • Basic knowledge base
  • Standard AI model
  • Email support
Join Waitlist
Most Popular

Growth

For growing e-commerce & SaaS

$0.59/resolution

Min $299/mo • Up to 2,000/mo

  • Everything in Starter
  • Slack integration
  • Advanced knowledge base
  • Priority AI model
  • CSAT tracking
  • Priority support
Join Waitlist

Scale

For 50+ person teams

$0.39/resolution

Min $999/mo • Unlimited

  • Everything in Growth
  • API access
  • Custom AI training
  • Advanced analytics
  • Dedicated manager
  • SLA guarantee
Contact Sales

Be the first to use Resolv.

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FAQ

Questions? Answered.

How does the AI know how to answer my customers? +
Resolv learns from your knowledge base (FAQ, policies, product info), your past support tickets, and real-time order data from Shopify/WooCommerce. It uses RAG (Retrieval-Augmented Generation) to pull the right context for every question, so responses are accurate and specific to your business.
What if the AI gets something wrong? +
Resolv uses confidence scoring. If it's less than 85% confident, it either drafts a response for human approval or escalates to your team. Every auto-resolved ticket is monitored, and you can review and correct any response. Plus, you only pay for successfully resolved tickets.
How long does setup take? +
Most users are up and running in under 5 minutes. Connect your Shopify store, paste your FAQ URL, and Resolv starts learning. No code required. No engineering team needed.
Can I use Resolv with my existing helpdesk? +
Yes. Resolv integrates with email, Shopify, Slack, and WooCommerce out of the box. We're adding Zendesk, Intercom, and Freshdesk integrations in Q1 2027.
Is my customer data safe? +
Absolutely. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We never train AI models on your data. We're SOC 2 and GDPR compliant.
What happens when I hit my resolution limit? +
You'll never lose a customer. If you hit your limit, additional resolutions are billed at your plan rate. We'll notify you at 80% usage so there are no surprises.